Thank you for shopping with Fueled by Passions! We take pride in offering apparel, accessories, and merchandise inspired by passion, individuality, and community.
We want you to feel confident when shopping with us. Please review our return and refund policy before placing your order.
Made to Order Products
Many Fueled by Passions products are produced specifically for each customer after an order is placed.
Because these items are made to order, we generally do not accept returns or exchanges for incorrect size selections, changes of mind, or personal preferences.
Please review product descriptions, sizing charts, and order details carefully before purchasing.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 5 business days of delivery whenever possible.
Include the following information:
Your order number
A description of the issue
Clear photographs of the product and any damage
We will review the issue and work with our fulfillment partners to determine an appropriate resolution, which may include a replacement or refund.
Cancellations and Order Changes
Orders may enter production shortly after they are placed.
If you need to cancel or modify an order, please contact us as soon as possible.
We cannot guarantee cancellations or changes once production has begun.
Sizing and Exchanges
We encourage customers to review sizing charts before ordering.
Because many products are made to order, exchanges for incorrect size selections are generally unavailable.
If you receive an item that does not match the size ordered, please contact us so we can investigate.
Refunds
Approved refunds will be issued to the original payment method unless otherwise required by law.
Refund processing times vary depending on your payment provider.
Missing or Delayed Packages
If your package is delayed or missing, please contact us with your order number.
We will review available tracking information and assist with the next appropriate steps.
Customer Support
For questions about returns, refunds, damaged products, or order concerns, please contact Fueled by Passions through the contact information provided on our website.
We appreciate your support and the opportunity to make your shopping experience a positive one.
